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Review of the Saffron Building Society, Savings:

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Changes to online access causing major difficulties!

In previous years I have found Saffron BS excellent but no longer. Since you changed your online access systems in late 2023 - early 2024 I am no longer able to access my accounts via my old Ipad and on my laptop my password is locked out, therefore I have to access by phone to carry out transactions. Your customer Service staff remain very helpful and pleasant but you really should review your online access facilities to ensure long standing customers remain with you and don't go elsewhere. Reviewed on: 2nd July 2024

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