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Richard G

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Review of the Bath Building Society, Savings:

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Website lies - branches cannot open accounts

Website says you can open an account in branch. Went to a branch and they told me this was not the case. Have tried and tried to open online but the instructions are not clear and am now ant an impasse where I cannot get anything to process. Very poor service. Reviewed on: 4th July 2024

Reply from Bath Building Society Thank you for your feedback and I'm sorry to hear you were unable to open an account in branch. Please do get in touch with us on 01225 423271 and we will send you out an application form or help you through the online process, whichever you prefer. Charlotte Tillen, Savings Services Manager. Response date: 8th July 2024

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