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Kim C

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Review of the Post Office, Savings:

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Abysmal usability

Currently have a competitive interest rate for savings but the account usability is abysmal. Makes it as difficult as possible to transfer money in or withdraw, despite one of the USPs being that its an instant access savings. For any account changes they want you to post documentation to them, despite it being an online account. Also takes ages for withdrawls to process. Giving up and closing the account and won't be using Post Office banking again. Save yourself time and bank with someone else. Reviewed on: 15th July 2024

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