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Alan H

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Review of the Hinckley & Rugby Building Society, Savings:

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Nuneaton Branch Customer Service

Nuneaton Branch always working with a smile and laugher ; it’s always a pleasure in visiting this branch and nothing is a problem to them at all Reviewed on: 30th September 2025

Reply from Hinckley & Rugby Building Society Thank you for your lovely review Alan. We're so pleased to hear that visiting our Nuneaton Branch is always a positive experience for you. Our team works hard to create a welcoming atmosphere, and it's wonderful to know their smiles and laughter make a difference. If you’d like to help shape the future of our services, we’d love to invite you to join our Member Panel. It’s a great opportunity to share your thoughts and help us continue improving. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel We look forward to welcoming you again soon! Response date: 3rd October 2025

Review of the Hinckley & Rugby Building Society, Savings:

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Beverley at Nuneaton branch was friendly and vey hel...

Beverley at Nuneaton branch was friendly and vey helpful.. Reviewed on: 8th November 2024

Reply from Hinckley & Rugby Building Society Hello Alan, Thank you for getting in touch to tell us about the service you received at our branch in Nuneaton. We’re very happy to hear Beverley was both helpful and friendly, that’s exactly the type of service we want to provide for our members. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 21st November 2024

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Liam was very clear with all his questions and his c...

Liam was very clear with all his questions and his communication skills was to a highest level Reviewed on: 22nd July 2024

Reply from Hinckley & Rugby Building Society Hi Alan Thanks so much for your feedback about the service you received from Liam. It’s great to hear you found his communication skills of a high standard and he was able to answer all your questions. He is an asset to our branch team and we’ll happily share your comments with him directly. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 2nd August 2024

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