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Sue

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Jeanette and her team are excellent

Jeanette and her team are always friendly helpful and totally professional. I have banked with Hinckley and Rigby for 38 years and have always been extremely satisfied with the excellent service I have received. Reviewed on: 26th September 2025

Reply from Hinckley & Rugby Building Society Hi Sue, Thank you so much for your kind words - we’re absolutely delighted to hear that Jeanette and the team in Rugby continue to provide such friendly, helpful, and professional service. Being with Hinckley & Rugby for 38 years speaks volumes, and we’re truly grateful for your continued trust and loyalty over the years. If you’d be interested in helping shape the future of our services, we’d love to invite you to join our Member Panel. You can find out more and register your interest here: https://www.hrbs.co.uk/member-panel Thanks again for sharing your experience and your loyalty — it means a great deal to us. Response date: 3rd October 2025

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent Team

Jeanette was very helpful and knowledgeable. I have banked with Hinckley and Rugby for over 30 years and always found your Rugby Branch team to be welcoming and polite. Reviewed on: 26th July 2024

Reply from Hinckley & Rugby Building Society Hello Sue, Firstly, thank you for your loyalty to the Society, it’s wonderful to hear we’ve been able to assist you with your savings all these years. As always, its extremely helpful to hear our members thoughts on our service and people, so thank you for taking the time to provide us with your feedback which we will be happy to share with Jeanette and the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 2nd August 2024

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