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Review of the Hinckley & Rugby Building Society, Mortgages:

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Disappointing comms

Disappointing to not receive more information about mortgage completion process Reviewed on: 3rd August 2024

Reply from Hinckley & Rugby Building Society Hi Roberto, I am sorry to hear you felt disappointed in the level of communication you received regarding the mortgage completion process. Please be assured your comments will be shared with the team. We aim to continually improve and develop our services, therefore feedback like this is extremely valuable, thank you for taking the time to provide this to us. Should you wish to discuss this any further please do not hesitate to get in touch https://www.hrbs.co.uk/contact-us/ or by calling 0800 4346343. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 9th August 2024

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