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Thekesslerboy

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Review of the Virgin Money, M Plus Account:

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Switching deal swindle

Wanted the 12% interest rate on £1000, for switching an old account to them. Opened the new account in May 2024. Switch deadline was 26 June. I switched on 21 June. BUT, the delay with them then meant the switch would not happen until 1 August. They now say I do not qualify for the interest rate and only get 1%! I have no control over their internal delays. Previous switches with other banks only said you had to initiate a switch by the deadline. I've put in a written complaint so we'll see what happens. But this is sneaky. Reviewed on: 6th August 2024

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