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Peter

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Review of the Family Building Society, Savings:

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Seeking reassurance

I phoned to reassure myself that I had correctly transferred money to my newly set up ISA account. Your colleague whose name I sadly did not catch was so very helpful and confirmed that the money is now in my ISA account. Reviewed on: 25th March 2025

Reply from Family Building Society Thank you for leaving us this review, it's great to hear you found our service helpful! Response date: 11th April 2025

Review of the Family Building Society, Savings:

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Ease of transfer of funds in an emergency.

On this occasion it was easy to transfer funds from our online account to our First Direct bank account preparatory to having to pay for repairs to our roof which suddenly needed work to repair it. Reviewed on: 13th August 2024

Reply from Family Building Society Thank you very much for taking the time to leave us this review, we greatly appreciate your positive feedback! Response date: 4th September 2024

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