Helena T's community profile page

Write a review

Viewing profile for,

Helena T

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Bath Building Society, Savings:

View on product page

Trouble logging in but customer service is great

I was having trouble logging into my account following system updates with BBS. I got on the chat function and after a little wait, was connected to Jess. She calmly told me what I need to do, answered all my clarification questions and stayed with me the whole process. I had some trouble with logging into the app, she waited with me while I tried to log in and was just amazing! Reviewed on: 28th August 2024

Reply from Bath Building Society Hi, thank you very much for your feedback. I am pleased that we were able to help with your query, and I will ensure that this feedback is passed onto Jess, who I am sure will be pleased. Sam Dorrington, Branches Manager Response date: 30th August 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.