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All reviews (2)

Review of the Vanquis, Credit Building Credit Card:

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Avoid at all cost!

Avoid at all cost! They have gone rogue! Imagine charging £42 purchase interest on a purchase that was paid before payment due date. I called customer service many times (by the way their customer service is outsourced to South Africa), they always keep me on hold to find out why I was charged interest but always comes back with explanations that doesn't make sense! Their customer service in South Africa doesn't even know what they are doing. They said they charged me because I still had balance on the account. But the balance was a balance transfer which was still on interest free promotional period. Meanwhile they had charged 3.99% on the balance transfer some 7 months prior. Then next I made the same purchase transaction I made initially via PayPal that led to the purchase interest and this time it was deemed as cash transaction and I was charged a total of £26 cash advance fee. Then I cleared my balance to zero. They still went further to charge me additional cash interest of £3.19 on a balance that is zero. I am not only returning the card and closing the account, I will report them to Financial Obudsman and the FCA! I will also give them this same feedback across all platforms. Nonsense! They don't deserve a 1 star rating, they deserve 0 star. Reviewed on: 18th April 2025

Review of the Abound, Personal loans:

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Abound loans are cost effective because their intere...

Abound loans are cost effective because their interest is relatively lower and their customer service is excellent. Reviewed on: 28th August 2024

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