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Review of the Hinckley & Rugby Building Society, Savings:

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I spoke with Liam Hollis at the Castle Street Branch...

I spoke with Liam Hollis at the Castle Street Branch in Hinckley, He was polite, friendly and professional explaining all queries satisfactory. I did think the area given for completing paperwork was cramped and very basic. Reviewed on: 5th September 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for your feedback about your visit to our Castle Street branch with Liam. It’s great to hear you found his service to be polite, friendly and professional, and all queries were answered. Please do not hesitate to get in touch should you need any further assistance in future. I will ensure your comments regarding the private room we use for completing the paperwork are passed on to the management team. It’s always valuable to hear both the positives and negatives from our members experiences, so this is equally appreciated. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 6th September 2024

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