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Andrea J

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Review of the Hinckley & Rugby Building Society, Savings:

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Great customer service

So easy to speak to someone over the phone about my savings account I didn't have to ring a call centre which is a major plus. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thank you for taking the time to share your feedback. We are really pleased to hear you have had an overall positive experience with Hinckley & Rugby. If there is ever anything more we can support you with please let us know. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 15th April 2026

Review of the Hinckley & Rugby Building Society, Savings:

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Great service

Very efficient and so nice to be able to speak to someone over the phone, as I do not like doing things online. Reviewed on: 10th September 2024

Reply from Hinckley & Rugby Building Society Hello Andrea, Thank you for your comments, we appreciate you taking the time and are pleased to hear you were happy with the service you received. We understand that our members will have different preferences so we will continue to provide various ways for you to deal with us, hopefully providing an option that suits everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 20th September 2024

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