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Fatima

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Review of the Hinckley & Rugby Building Society, Mortgages:
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The communication and level of support has been reas...

5
The communication and level of support has been reassuring. Callum always listened and addressed all concerns raised with him in a professional and timely manner. There is always someone to speak with and answer the questions. Reviewed on: 11th September 2024
Reply from Hinckley & Rugby Building Society Hi Fatima, Thank you very much for your feedback It’s great to hear you’ve found our team to be supportive and reassuring. We absolutely strive to be there for our members with all the information they need to ensure they have a good understanding of our processes and products. Should you need any further assistance please do not hesitate to reach out, that’s exactly why we’re here. We will also ensure your comments are shared with Callum personally. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 20th September 2024
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Hinckley & Rugby Building Society

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