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Nick M

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Review of the Bath Building Society, Savings:

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No paperwork received

Opened up a LISA 3 months ago and still haven’t been sent the paperwork with the details that give me access to the money, even after phoning to get them to send them a second letter. Currently can’t access the account. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for your feedback and I'm sorry to hear that you haven't received your welcome letter and are having issues with Bath Online. Please could you contact us on 01225 423271 and we will be able to help you with these issues. Charlotte Tillen, Savings Services Manager Response date: 16th September 2024

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