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Susan A

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Review of the Bank of Scotland, Car Insurance:
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BANK OF SCOTLAND FOR CAR INSURANCE? NEVER AGAIN!

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I had an accident in my car, which was my fault (first accident in 40 years) and my car was written off. I called BOS who put me onto the ACTUAL insurers, who in turn put me onto the company to arrange pick up of the car. Who then put me onto the person who was collecting it. Four different companies/entities. I tried to insure my new car with BOS but it was four times the price, even with my protected no claims of 9 years (which actually was 19 years since a no fault criminal damage in 2005). I have been told that even though my car was written off, I still had to pay the policy until the renewal date nine months later. DO NOT USE BANK OF SCOTLAND CAR INSURANCE - they are not insurers, they are brokers and wash their hands of you in the most awful of times. I wanted to give them no stars but had to give them one to be able to write this review. STAY CLEAR! Reviewed on: 17th September 2024
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Susan A
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