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Melissa

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Review of the ManyPets, Pet Insurance:

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Wasteful Insurance

My dog needs to go for an X Ray and the customer service department cannot tell me in advance if the X Ray will be covered. Furthermore the vet wanted to send the documents for pre approval and Many Pets says this cannot be done. It’s such a waste of time to have an insurance that cannot pre-approve. Also the excess cost is so high and you end up losing out if you have claims for less that £99. There’s no genuine care for the pet or pet family, but they are quick to take your money and not assist. The best insurance ever is Dotsure Pets in South Africa, the vet can claim directly from insurance without having the claimant have to pay first and claim second. Dotsure pre-approve all procedures and they pay claims within 24 hours in my experience, they even phone to check up on your pets health after a procedure. Many pets need to drastically improve their service. Reviewed on: 1st October 2024

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