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Mike B

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Review of the ManyPets, Pet Insurance:

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Good value for money, but not the best customer service

Great value for money, and a quibble-free attitude. Their customer service is lacking though; they’re clearly understaffed, and it’s hard to get through on the phone sometimes. They can sometimes let things fall through the cracks, for example they didn’t set my direct debit up properly, and I hadn’t noticed it had stopped going out of my account each month. Cut to December when they sent me an invoice for £500 out of the blue for missed payments. Reviewed on: 3rd October 2024

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