Elisa C's community profile page

Write a review

Viewing profile for,

Elisa C

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Loughborough Building Society, Mortgages:

View on product page

We have been with Loughborough for over 10 years and...

We have been with Loughborough for over 10 years and always had brilliant service. Recently, we took the plunge in buying a new home. Rob Johnson has dealt with our mortgage and he has been brilliant. The service has been personable, and Rob didn't just note down our answers to the questions in the initial part of the process, he listened to them and gained an understanding of our circumstances and what was important to us. He answered all of our questions and was very responsive to emails / calls, answering any questions or worries we had straight away. We felt we could really trust Rob with what was the biggest purchase of our lives and we are so grateful that in a stressful period of time, our mortgage application was looked after so well, it was one less thing to worry about. Reviewed on: 4th October 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Elisa, so glad that we could help! We'll share this feedback with Rob. Response date: 8th October 2024

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.