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Penelope N

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Review of the 1st Central, Car insurance:

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Shocking service

Tried to cancel policy because doubled my policy price just outside 40 days from renewal date received quote of £81 to cancel rang back to do so increased to £135! Helpline said because of 3 days interest asked to speak to supervisor on hold for over 30 mins appalling customer service do not touch!!! Reviewed on: 18th October 2024

Penelope N

1 user marked as helpful

Reply from 1st Central Hi Penelope, We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be. We'd like to look into this further for you to help resolve this, please send an email to [email protected] with your policy number a summary of your experience similar to your review and we will look into it. Ashley Response date: 21st October 2024

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