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Sonia Davis

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Review of the Barclays, Current account:

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Professional, helpful and knowledgeable on all product(s) and services there are for Current Accounts customers

Always ready to help with any banking queries you may have with their mobile banking app or as a Current Account customer. You are treated no different than if you were a 'premium' customer. Offer reassuring guidance and support on any fnancial issues you may not understand and will never patronise you if you are very confused by their advice. Will always endeavour to explain the issue as clearly as possible, so by the time you hang-up, you are no longer confused. Staff are always presentable in branches, easy to approach and pleasant. I've been with Barclays over 15yrs and wouldn't change a thing. They are first with new innovative ways of banking and will inform you by the method(s) you requested, ie;- email, text, letter or phone as soon as there has been a upgrade or introduction on new ways of banking. Having the mobile banking app has been so benefical and saves alot of trips to a branch, l'd be lost without this app. Should l need to go to a branch, staff are always at hand to help you. Your never queuing for long, even at lunchtimes and the new banking machines they have in most branches, saves you queuing once staff have showed you how it works. You can deposit money and cheques and the transaction is immediately reflected on your bank account. Reviewed on: 13th December 2018

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