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Andrew T

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Review of the Chetwood Bank, Savings:

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IT, Website and Provision of Documents all substandard

One experience: all dreadful - 1. When trying to log in online, the verification code failed to come through to my phone on repeated occasions, then started coming through in torrents several hours later when it was too late. 2. Once online, I discovered that I can't get a straightforward statement with your bank name and address, my name, address and account number - which anyone would need if e.g. providing proof of wealth 3. I was informed it would take two working days to have a custom statement provided - in 2025??!!! Reviewed on: 22nd January 2025

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