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Abz

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Review of the Virgin Money, Credit Cards:
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Unacceptable behaviour

1
Stay away from virgin money. I made a few late payments (not missed any) Last year as I was facing financial difficulties which were not of my own doing. 8 months on I contact virgin money and asked if they can kindly remove late payments from my file as it was affecting my credit history. Behold I was told they have a strict policy on late payments & refused to do anything about it. Other credit card companies removed it straight away. It seems virgin enjoy penalizing you even though it was 8 months on & I have reduced my debt to 25% of limit. Never agian will i take on any services from virgin. Reviewed on: 2nd January 2019
Reply from Virgin Money Hi Abz, can you email your postal address and best contact number to [email protected] so we can take a further look into this for you? Thanks, Jane Response date: 6th January 2019
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