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Carolyn L

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Review of the Santander, All in One Credit Card:

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Rejected Over Address Format; Santander Wasted My Time

I had a terrible experience with Santander credit cards. I applied for a credit card, and they abandoned my application without even telling me. I only found out after I called them myself, and even then, I was placed on hold for ages before getting an answer. The reason they gave for abandoning my application? My address wasn’t in the exact format they expect. Apparently, the street and apartment number were in reverse order. Seriously? It’s still the same address! How is that a valid reason to just drop my application without notifying me? It’s ridiculous and shows a complete lack of common sense. This whole process was frustrating, unprofessional, and a waste of my time. I expected better from a major bank like Santander. Would not recommend. Reviewed on: 27th January 2025

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