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Oliver S

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Review of the Haysto, Specialist Mortgage Broker:

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Lots of credit issues from one of us in the past, (B...

Lots of credit issues from one of us in the past, (Bankruptcy in 2020) struggled to get approved before and had lost much confidence in getting approved for stair-casing joint mortgage. Jamie, Richard & Lisa had been amazing! Lisa - originally when we first enquired by clearly telling us likelihood for options and describing the costs associated she was not pushing us at all & very understanding of our situation. Jamie/ Richard - Very efficient in responding to my many many questions, completely understanding and Jamie is was always there along the way to give us support, guidance or even just reassurance! No question was too much for Jamie or Richard. Jamie even went out of the way to call sometimes out of office hours to just discuss some of the questions I’d asked on the website! Amazing service! We got our mortgage offer within 15 working days! Absolutely amazing! I would be recommending Haysto to many family and friends! Totally worth the money! I can’t forget Anna from the Insurance Specialist team, she is absolutely amazing as well, though still in the process she is being understanding and empathetic when discussing issues, always sounds positive on the phone and fills with confidence. Anna Definitely is not someone who forces anything on you! She gave us all the information and was there and still is to answer any questions we have whilst the insurance is going through. Generally amazing team and great communication within the teams and empathy for customers and problems! Great work and it’s honestly been a life saver. Top work to the Haysto team, Richard, Jamie, Lisa & Anna Thank you so much to all of you! You are stars! Reviewed on: 19th February 2025

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