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Graham Last

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Review of the United Trust Bank, Personal Savings:

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Very good customer service

My wife and I opened a two year fixed cash ISA and found the process fairly painfree. There were one or two hitches in the opening process but we were impressed how quickly and efficiently our telephone queries were answered. Being somewhat older we like to have written confirmation of actions, particularly in my wife's case, and you kindly sent us an opening of account confirmation letter. So far everything has gone as well as we hoped and we are very pleased with UTB's customer service Reviewed on: 25th February 2025

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