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Dean L

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Review of the IFX Payments, Foreign Exchange:
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Avoid at All Costs: Incompetent, Poor Communication..

1
Avoid at All Costs – Incompetent, Zero Communication (most is me chasing), and a Complete Waste of Time I started discussions with IFX Payments back in July 2024, and as of writing this review, I still haven’t received a proposal. Despite multiple calls, over 140+ emails, and sharing an extensive amount of information, their team has been nothing short of useless. I’ve dealt with five different people, including senior management and directors, yet every single one has failed to deliver on their word or commitment. Communication is non-existent – I’ve had to chase and follow up constantly, only to be met with vague responses, empty promises, and zero progress. If you're considering IFX Payments, don’t bother. There are at least three to four competitors who provided me with the information I needed within 24 hours – something IFX failed to do in over six months. Shocking service, disorganised processes, and an absolute waste of time. Avoid. Reviewed on: 3rd March 2025

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