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Katie K

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Review of the Bath Building Society, Savings:

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I needed help with the online banking app

I needed help with the online banking app and this was excellent-Chris helped me through each screen and was very patient with me and my tablet until we could achieve the action I required. Reviewed on: 10th March 2025

Reply from Bath Building Society Hi Katie, Thank you for your feedback! We're delighted to hear that you were helped with the online banking app and It's great to know that the agents patience and guidance helped you to get back online. It was myself who helped you and I personally really appreciate the feedback! Chris Burns - Customer Service Officer Response date: 10th March 2025

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