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tony

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Review of the Holiday Extras Travel Insurance, Travel insurance:

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issues with your systems

the guy who dealt with the insurance was fine - no issue at all with him. i had a policy which expired on 28/2/25 and didn't wish to renew on 1/3/25 but wanted to start a month later i.e.1/4/25. i tried emailing and using the "chat" and requested someone phone my mobile. it said on the chat someone would phone but they didn't. eventually i phoned. The charge ended up more(approximately £60) for no apparent reason. all the data had to be reinput into the system which was a waste of time. Reviewed on: 12th March 2025

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