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Habib

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Review of the Lendable, Personal loan:

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Would of rated excellent but due to a direct debit n...

Would of rated excellent but due to a direct debit not showing after making extra payment rates good Reviewed on: 21st April 2026

Reply from Lendable Dear Habib, Thank you for your feedback and for highlighting your positive experience with us overall. We are glad that we have earned a "good" rating from you. Regarding your comment on your Direct Debit following an extra payment, we understand how this might cause confusion. Generally, at Lendable, an extra payment is treated as a partial settlement to reduce your balance or loan term and does not automatically cancel or replace your next scheduled monthly Direct Debit. Our systems are designed this way to ensure customers remain on track with their original repayment schedule unless a specific change is requested within the required processing window. For security and privacy reasons, we cannot discuss the specific status of your Direct Debit or your recent payment history on this public forum. If you would like us to look into your account specifically or if you wish to discuss how your extra payments are applied, please contact our support team at [email protected]. Kind regards, The Lendable Team Response date: 23rd April 2026

Review of the Monzo, Current account:

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Very good service and always there to land a hand also.

Very good service and always there to land a hand also. Reviewed on: 18th March 2025

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