Laurajo's community profile page

Write a review

Viewing profile for,

Laurajo

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Santander, Cash ISA:

View on product page

Mismanaging your money

I opened my second Santander ISA, having been a regular saver into my home savers issue 1 account. I opened the product over the phone after enquiring in my local branch. After discussing all products open to me with an advisor, I my decision at home. However, i now wish to close the account and put the funds into my current account as part of a house deposit I am due to pay on a recent purchase. Despite my loyalty to Santander I am encountering problems in doing so. I am being pushed into a mortgage interview I do not want to have. I already have a mortgage in place and are near exchange, but this is falling on deaf ears. I have also only now discovered it is a postal isa and thus am apparently required to apply in writing to get the money. It is a relatively small amount I wish to have access to and I am becoming exasperated by the whole process. I am also being sent endless volumes of account summaries and current balances on all of my accounts. There are Santander letters everywhere in my house! Reviewed on: 29th April 2015

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.