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Polly W

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All reviews (3)

Review of the Family Building Society, Savings:

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Good interest while it lasts, and good customer service

I've been with Family BS for a few years. They are one of several banks/building societies who regularly offer competitive interest rates. Sadly, as with all banks, you have to keep an eye for interest rates later being lowered. Particularly disappointing that the windfall bond has recently become a lot less attractive. Customer service is good - It's refreshing to get through reasonably quickly by phone and for me it's a big help to get a customer services agent with a British accent as I really struggle with accents. However the customer service line would ideally be open for longer as sometimes you need help outside of office hours. Reviewed on: 17th April 2025

Review of the RCI Bank, Fixed Term Savings Account:

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A good interest rate on a fixed term account.

A good interest rate on a fixed term account. Top of market and easy to set up via an easy process on the website. Reviewed on: 13th April 2025

Review of the RCI Bank, Fixed Term Savings Account:

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Easy to set up an account and a good rate of interest.

Easy to set up an account and a good rate of interest. A clear and easy to use website. I can't comment on customer service as I have not needed to use it. Reviewed on: 24th March 2025

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