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Review of the Zurich, Car Insurance:

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I was insured with them and then I was in a car crash.

I was insured with them and then I was in a car crash. I reported it to them and they said they would phone me back. A couple of weeks later I phoned them back to see what was going on as the car rental company told me I had to return the car a week early. I had to chase them on every aspect of the claim. They paid out but months later I still cant get them to close the claim. They told me the salvage company has not invoiced them yet so I called the salvage company, they are waiting on an email from Zurich so they can invoice them Zurich are punishing me for making a claim. 30 years of driving and this was the only claim on one of my policies so now I have to be punished. I would never suggest someone buy a policy from Zurich car insurance. Reviewed on: 28th March 2025

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