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Review of the United Trust Bank, Personal Savings:

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I was advised of a certain interest saving rate

I was advised of the wrong interest rate and I had to get it resolved and investigated at a senior level, it took a long time because a lady had only passed some of the information on and some of the information she presented to her colleague was incorrect. It was resolved finally so that I received the better rate that I was offered on my initial call and not a lower one that someone tried to give me. Reviewed on: 1st April 2025

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