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Valleyboy

3

Total reviews written

0

Helpful marks given to their reviews

57

Times reviews seen

All reviews (3)
Review of the Hinckley & Rugby Building Society, Savings:
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Helpful When Opening a new ISA account

5
I managed to get a good interest rate ISA and there customer service at opening the account for me and Micheala helping support me was great when my bank made an error with my cheque. Reviewed on: 3rd May 2026
Reply from Hinckley & Rugby Building Society Good afternoon, Thank you for taking the time to share your feedback. We’re delighted to hear that you were able to secure a competitive ISA rate and that you received great support from our customer service team when opening your account. It’s also great to know that Michaela was able to assist you when there was an issue with your cheque and help resolve the situation for you. We really appreciate you sharing your experience and thank you for choosing Hinckley & Rugby. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 20th May 2026
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Hinckley & Rugby Building Society
Review of the United Trust Bank, Cash ISA:
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ISA Savings

4
They offer good interest rates for ISAs and do speak answer the phone quickly unlike other banks where you can be on hold for a long time and speak to bots. Speaking to a person is important. Reviewed on: 14th April 2026
Review of the United Trust Bank, Personal Savings:
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I was advised of a certain interest saving rate

3
I was advised of the wrong interest rate and I had to get it resolved and investigated at a senior level, it took a long time because a lady had only passed some of the information on and some of the information she presented to her colleague was incorrect. It was resolved finally so that I received the better rate that I was offered on my initial call and not a lower one that someone tried to give me. Reviewed on: 1st April 2025

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