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Jacob W

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Review of the 1st Central, Car insurance:

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I wish I had read previous reviews before taking out...

I wish I had read previous reviews before taking out a policy with these scam artists. Their common tactic is to lure you in with a low quote, only to later demand additional documents based on fabricated claims. First, they asked for proof of my no-claims history, which I provided. Then, they suddenly claimed that an accident from three years ago—which I had correctly declared as non-fault—was actually my fault. This is completely untrue, and no other insurer has ever questioned it. I’ve now provided proof that it was indeed a non-fault claim, so I’m waiting to see what excuse they come up with next. It’s clear they’re determined to find a way to increase my premium. Reviewed on: 3rd April 2025

Reply from 1st Central Hi Jacob, Thank you for your feedback. We’re sorry to hear about your experience with us. All details on the policy impact the price of the policy we offer, if details are found to be incorrect we need to update them and this can impact the price of the policy. If you’d like to speak to the team about this process, please give us a call on 0333 043 2095. We’re here to help from Mon-Fri: 9am to 5pm. Ashley Response date: 4th April 2025

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