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Review of the Leek Building Society, Savings:

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An experience which exceeded all my expectations

Last week, with very little time to invest in a 2024/25 cash ISA, I rang the local (Newcastle under Lyme) branch of Leek building society as they had a product with a very competitive interest rate and terms. The gentleman who answered the phone couldn't have been more helpful and within the hour I was in the branch to open an account. (I had previously been a member but not recently). The branch was bright and welcoming, the staff were friendly and efficient dealing with all the other customers (while I sat and filled in my application forms) and the lady was similarly helpful and efficient in dealing with me. I was able to make my deposit by cheque and was assured that I would be able to meet the 2024/25 deadline. The service and all round experience that morning far surpassed postal and on line VB methods and I have resolved to move more if my savings to the Leek society in future. In a word : "excellent" ! Reviewed on: 8th April 2025

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