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Review of the Revolut, Business Account:

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Revolut Customer support is basic at best

Revolut does not provide good customer support, they offer no contact methods and try and frustrate you through basic chat bot answers. when you do reach the first line support they have standard answers and have no ability to escalate any issue. We experienced a Tokenised fraud where currency was bought on multiple occasions. Revolut's answer is that a) it must of been us, ie we are lying and trying to defraud them b) Chargeback rules do not cover Tokenised fraud c) most worryingly there is no appetite to investigate this to ensure it doesn't happen again. Reviewed on: 22nd April 2025

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