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Tori E

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Review of the Cheddar, Cashback account:

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£410.91 out of pocket

£410.91 out of pocket, let me explain! Single Parent moved house in February, didn't have anyone to help me build a wardrobe so bought one with Ikea via Cheddar along with Ikea's Taskrabbit assembly service. Ikea sent the wardrobe incomplete, then they sent damaged pieces, then they said replacements had to come from Sweden even though they were in the local store as that's where replacement parts come from! All this is taking weeks. Meanwhile their Taskrabbit aren't sorting out someone to build. Enough was enough, we needed to get out of this fiasco and so arranged for a refund on it all and the parts to be collected. Ikea gave a complete refund immediately owing to them being at fault. Cheddar are now in their third week looking into 'request progress'. I have evidenced to them what has happened, they can see the money is back on the card. They can keep the £12 they discounted it by. JUST PLEASE REFUND ME. I never want to buy a thing from Ikea again and cannot afford to be this much out of pocket. I am not to blame. In my view Cheddar is really only worth using for supermarkets if they are not prepared to refund in these no-blame situations. But then JamDoughnut would offer a better discount for supermarkets anyway! Reviewed on: 23rd April 2025

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