Lee's community profile page - Smart Money People

Write a review

Viewing profile for,

Lee

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the 1st Central, Car insurance:

View on product page

AVOID AT ALL COSTS!!!

I really wish I’d read the small print. This company is a masterclass in hidden fees. £50 arrangement fee just to start the policy, £50 to cancel, and even £50 to make a simple change. It adds up fast and feels like they’re taking advantage. Reviewed on: 24th April 2025

Reply from 1st Central Hi Lee, We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be. We advise of our arrangement fee when the policy is set up and this is something customers agree to in the set up process. We also advise of the £50 cancellation fee at this stage too. We also advise of all of our fees on our website here - https://help.1stcentralinsurance.com/motor/payments-and-fees/what-are-your-car-insurance-fees-and-charges We’ll use your comments to help improve our service. Ashley Response date: 25th April 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.