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Alan b

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Review of the Hinckley & Rugby Building Society, Savings:

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Excellent friendly and personal service from Mandy

Excellent friendly and personal service from Mandy Reviewed on: 30th April 2025

Reply from Hinckley & Rugby Building Society Hi Alan, Thanks for taking the time to pass on your comments regarding the service you received from Mandy. It’s great to hear you were pleased by the personal approach we take to customer service and that you found Mandy friendly, we have made it a priority to ensure our members are treated as individuals and that they feel very welcomed by our teams. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 15th May 2025

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