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Rachel H

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Review of the Hanley Economic Building Society, Savings:

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Very friendly staff.

Very friendly staff. Sometimes have issues with ICT system. Sometimes due to the complexity of requests they have to call for support. Reviewed on: 9th May 2025

Reply from Hanley Economic Building Society Thank you for your feedback, it is appreciated. It is pleasing that you have taken the time to acknowledge our friendly staff. I can confirm that we do monitor any downtime or issues with our ICT system and work to resolve. If you have a particular complex request, we can arrange for you to speak to one of our savings, mortgage or online specialists. Please contact us on 01782 255000 and we would be delighted to arrange for you. Many Thanks. Response date: 12th May 2025

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