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David H

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Review of the Family Building Society, Mortgages:

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Excellent customer service - super knowledgeable

Excellent custimer service with Gillian Collard being very courteous, quick and most of all very knowledgeable. Within about 10 seconds of passing security, she spotted the issue with my access and had two options to get me back up and running. Couldn't be happier. Reviewed on: 27th May 2025

Review of the Family Building Society, Mortgages:

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Remortgaging how it should be - fast, clear and simple

For my remortgage as an expat, I could't ask FBS for more. From application through ongoing communication to product switch, it has been smooth sailing with excellent and transparent communication, no hidden surprises and super responsive. Reviewed on: 15th May 2025

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