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Hristo G

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Review of the 1st Central, Car insurance:

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Avoid.weekend direct debits

Avoid. They will take direct debit even on Saturday night. Mine failed on Saturday night and I got message I’m going to be charged £15 extra for missed payment. I try to pay same day literally 5 min later and it’s already has £15 charge on. Money grabbing. My monthly payment is only £24 and to get £15 penalty is too much!!!! Reviewed on: 18th May 2025

Reply from 1st Central Hi Hristo, We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be. We advise of our late payment fee when a policy is being set up, as well as on our website here - https://help.1stcentralinsurance.com/motor/payments-and-fees/what-are-your-car-insurance-fees-and-charges We’ll use your comments to help improve our service. Ashley Response date: 19th May 2025

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