L Customer's community profile page

Write a review

Viewing profile for,

L Customer

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Harpenden Building Society, Mortgages:

View on product page

Unfair mortgage rates for existing customers

Not a good value for money. Mortgage terms are very opaque with arbitrary SVR variable rates with only possible goal to overcharge their customer. They have been very quick to pass on all Bank of England rate increases to the borrowers but the same standards do not apply to the reductions. At this point in time the BOE reduced the rate by 1% from their peak in 2024. Harpenden BS passed on only a third of that to the mortgage accounts leaving them hundreds £ worse off every month. Reviewed on: 26th May 2025

Reply from Harpenden Building Society Hi, thanks for your message, please feel free to email me at [email protected] regarding any questions you may have about your account. Many thanks, Andrew Foster, Harpenden Building Society. Response date: 4th June 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.