Carol Douglas's community profile page

Write a review

Viewing profile for,

Carol Douglas

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Nationwide, FlexPlus:

View on product page

The travel insurance is appalling. AVOID. Zero star rating!

Do not rely on this travel insurance. We booked a holiday. Months after booking my husband was ill, but recovered and was fit to travel. I rang just to inform the insurers of his up to date medical history. They refused cover and refused to renew the annual policy. As the booked holiday was after that renewal date, they refused to cover it. They told us our options were: -Cancel the holiday at our own expense; -Travel without medical cover (to the USA! Er, no!); -Arrange alternative cover at our own expense. We found alternative cover, after hours of stress. It took a complaint to the Financial Ombudsman to reclaim this money (hundreds of pounds). Utterly appalling. Nationwide tout this benefit - in fact it’s worthless. Reviewed on: 20th March 2019

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.