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Review of the Brightside, Car insurance (discontinued):

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Completely a waste of time

My experience with Brightside has thrown my anxiety through the roof, it should have been easy but Brightside required headed paper of NO CLAIMS PROOF even when it was sent by a company that had forwarded my no claims proof, they declined to accept it!! The insurance company is a legally registered British Car insurance company but Brightside gave me 7 days to prove that I was not a criminal trying to defraud them!! I sent the original email from my last insurance company but because of their abysmal email replying I was left in 'no man's land' to confirm my no claims to them... My original insurers do not insure for private leasing so I had to look elsewhere. Adding to this and the fact that I had to act on their threat of cancellation of my policy, I have successfully gained another insurer for the same price without having to give them proof of my licence from the DVLA and my ability to drive plus the protected No claims I have had, this insurer has asked no questions and has already given me a policy. Through Brightsides inability to accept an honest approach I am now in debt having paid for two insurance policies. DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY AS THEY WILL CAUSE YOU PROBLEMS IN THE FUTURE!! I was worried that through their stance on receiving a headed letter that if I ever had the misfortune to require a claim from them I would have to go through the same timewasting proceedures.. Leave them alone..... Reviewed on: 6th April 2019

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