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Review of the Policy in Practice, Better Off Calculator:

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Review for Better Off Calculator/Benefits Work Context

As a Financial Support Coordinator for a local authority, I regularly use the Better Off Calculator to assess benefit entitlement and identify income gaps for vulnerable residents. It's an essential tool in my day-to-day work- quick, reliable and accurate. I especially value how it simplifies complex welfare rules and breaks down entitlements clearly, helping both staff and service users understand what support is available. It is not just a calculator- it's a lifeline for many of the households I support. The ability to model different scenarios (e.g. returning to work, caring responsibilities, or benefit changes) has helped inform budgeting advice and support discretionary award decisions. Reviewed on: 27th May 2025

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