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Review of the Harpenden Building Society, Savings:

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Amateurish - perhaps not even that good

Impossible to carry out intended task. Rang Society to be told that the person I was dealing with couldn’t help and I had to try online again. Did so - again without success. Had to ring them again. The person I spoke to this time was more helpful but couldn’t carry out the transaction in question. She said that their website was run by a third party and that there were issues! A very amateurish performance Reviewed on: 5th June 2025

Reply from Harpenden Building Society Thank you for your feedback and I'm sorry to understand you have been frustrated with our service so far. There is quite a bit to unpick here, so if possible, please could you email me at [email protected] so i may investigate further. Thanking you in advance, Jon Sweeting Commercial Manager Response date: 13th June 2025

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