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Mark F

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Review of the Adrian Flux, Personal Insurance Broker:

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Avoid and go elsewhere

My renewal was sent with a premium of £245 for the year, I had already agreed a sale of my bike, but the buyer could not collect until after my renewal date, for peace of mind I decided to keep the bike insured even though it was not being used and in safe storage. I explained this to the call handler that the bike would be gone in 14 – 18 days and I asked how best to move forward. I was advised rather than pay the full premium up front, pay a deposit of £45 and set up an agreement for monthly payment starting 3 months after the initial renewal, that way when I sold the bike I could cancel the instalment plan. Bike was sold 16 days in, I called to cancel, and they charged me another £115 , so with the £45 already paid = £160 for 16 days cover , I was totally mislead by the call handler , complete thieves! Reviewed on: 6th June 2025

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