Elise H's community profile page

Write a review

Viewing profile for,

Elise H

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the John Lewis, Partnership Card:

View on product page

Unable to contact to unblock card outside office hours

I have had 2 vital payments blocked on a Sunday due to the algorithm thinking it was fraudulent activity. But Anyday is NoT open before 10am and after 4pm so you can not call to unblock your card. Been unable to purchase petrol on one occasion and unable to pay for a food order delivery due at 8am when expecting 30 for lunch at 12pm. I have made an official complaint but nothing changed. It is not acceptable. I will be cancelling my card. Reviewed on: 9th June 2025

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.