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Lucinda K

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Review of the Money Wellness, Debt advice:

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Customer service needs a gentler touch

The service was all fine except the online chat couldn’t understand or help me. Also, I found the phone advisor quite patronising and unsympathetic in tone. It left me quite upset Reviewed on: 10th June 2025

Reply from Money Wellness Thanks for your feedback. We're sorry to hear this is your experience. So we can investigate, please can you provide us further information at [email protected]. Our apologies once again. Money Wellness Response date: 13th June 2025

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